Terms & Conditions
Welcome to ECLTalk, a global language learning platform designed to help users improve their English communication skills. By accessing or using our website, mobile app, or any related services, you agree to comply with and be bound by these Terms & Conditions.
1. Acceptance of Terms
By creating an account or using ECLTalk, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you should not use our services.
2. Our Services
ECLTalk provides online language learning through one-on-one tutoring, group classes, and interactive tools. We continuously improve our platform to deliver a better learning experience for our users.
3. User Responsibilities
You agree to:
- Provide accurate and complete registration information.
- Use the platform only for lawful and educational purposes.
- Respect tutors, fellow learners, and community guidelines.
- Not share or distribute class recordings or materials without permission.
4. Payments and Refunds
Payments for lessons or subscriptions are processed securely through trusted payment partners. All fees are non-refundable unless otherwise stated in our refund policy. If you encounter any issues, please contact our support team.
5. Intellectual Property
All course content, videos, text, logos, and other materials on ECLTalk are the intellectual property of ECLTalk or its content providers. You may not copy, reproduce, or redistribute any materials without prior written consent.
6. Account Suspension or Termination
We may suspend or terminate your account if you violate these Terms, misuse the platform, or engage in behavior that harms others or disrupts the learning environment.
7. Limitation of Liability
ECLTalk strives to provide a high-quality learning experience, but we do not guarantee specific results. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We may update these Terms periodically to reflect changes in our services or legal obligations. Updates will be posted on our website, and continued use of our services indicates acceptance of the revised Terms.
9. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
support@ecltalk.com